One of the errors you might get while attempting to update a game on Steam is “Missing File Privileges.” The error will also show you where the file that is causing the issue is. There are numerous possible explanations and causes for this error which usually depend on your hardware/software settings. However, this error is generally very easy to fix. And, since we know how irritating getting this error can be, we will show you how to do it.
Fix 1: Shut Down the igfxEm.exe
This process is actually a kind of middleware program. The process igfxEm.exe is an important software part of the Intel CUI; but, it is not essential to windows. It is, however, present in most computers. In fact, it comes with the Windows standard package and the graphics card’s drivers. It works by connecting the user with the Intel Graphics, and it allows the user to adjust the settings and characteristics through the graphical user interface.
So, in essence, even if it does take up some of the resources, it is not a harmful program. In fact, it comes from a supplier you can definitely trust. It even comes with a digital signature. However, bear in mind that the location of the file connected to the process never changes. It is in the System32 folder. If you find this file (the file has the same name as the process) anywhere else, it is most probably a virus. Naming malware after legitimate sources is almost a standard practice nowadays, so be careful.
And, the testimonials of a huge number of users say that shutting this service down helps a lot. We have to admit that we don’t know how, but it poses no risk to do it. So, if you want to know how to stop this process, simply follow the guide below.
- Open the task manager. You can do so by right-clicking on the taskbar and finding the appropriate option.
- Once you are in the manager, go to the processes and find the igfxEm module.
- Select the process by clicking on it and then end the task.
You can now close Steam, open it again as an admin and try to download the update again. If this doesn’t resolve your issue, go on to the next fix.
Fix 2 : Change Your Download Region
Another one of the very basic fixes you might attempt is to alter the download region in your client.
By default, Steam will divide its system into multiple regions. And, your client will detect what region you are in through the data it receives. This region will be your default region from that point on. But, it is possible that the servers for your region might be going through maintenance or other issues. After all, server overload is a common problem. If that is the case, altering your region could be the simplest way to fix the issue. This is how to do it:
- Open your Steam client and open the drop-down list from the upper left corner of the window. On the list, click on ‘Settings’
- In the settings windows, click on downloads and open a drop-down list that presents all of the regions you can choose from
- Change the download region
Fix 3 : Change the Properties of Steam to Let It Have Administrator Permissions
If you want your Steam to work perfectly, you should know it only requires two things – to be able to Read and to be able to Write. And, as you can imagine, this is definitely not a big issue. However, it could create difficulties if your PC regards Steam as a program that is “Read-Only.” If that happens, there are bound to be difficulties with updating your games or installing new ones.
In order to solve that issue, you can give the admin rights to your Steam client. And it is a rather safe fix, as, after all, Steam is a company you can trust. So, giving your Steam client admin privileges is not very likely to backfire. In fact, Steam is pretty much malware-proof. So, this is how you can give it these privileges:
- Go to your Steam folder and open it. By default, it should be right in your program files. However, if you have designated a different location for your Steam, go to that location instead.
- Go to the properties of the folder (right click on the directory and then click on properties). In the properties box, you will see a tab named “security”. Navigate to it and go to advanced settings for special permissions.
- That will open a table with permission entries. The third column of the table (Access) is what you are looking for. It should read Full Control. However, if it is showing anything else, you may change it through the settings.
- If the setting is not reading as Full Control, go to the editing options. Select the row and then click on Edit. That will prompt a new window to open. In that window, you will see a number of basic permissions for the directory. Select all of them and click on Apply. Repeat this process until the four rows at the top of the list all show Full Control.
- Open Steam again and check if you can properly update your games now. Make sure to run it as an administrator.
Fix 4 : Give Full Access to the Specific File that Is Causing the Issue
Instead of giving the administrator privileges to the entire Steam folder, you can do so with the file in question. And the guide from the Fix 4 can help you do this as well. The only difference is that you will have to find the specific files. So, if you are having difficulties attempting the previous fix, pinpointing the file might help you a lot. So, let’s start by finding that file.
- The description of the error actually comes with a very simple way to locate the file. After all, it will give you the file’s exact location.
- To be sure that you are looking at the right file, you can go through Steam’s library tab. Open the client and select the Library. Find the game that is presenting issues and open its properties. Once you can see the properties, simply click on the tab called “Local Files” and then click on Browse. That will lead you directly to the local folder of the game.
- Once you are certain that you have the right file in question, go through the guide from Fix 4. As soon as that is done, and the file has full access, you can reboot Steam and see if the problem is gone.
Fix 5: Repair the Steam Library and Verify the Integrity of Game Files
If you are getting this error, there is a slight chance that the issue might be with the Steam Library. The folder in question might be corrupted, or it might have never even been configured properly. It might even be affected by incomplete game files. Thankfully, the verification process will attempt to repair the installation if there are files that are missing or are corrupted.
Alternatively, the files might be just fine, but the Library might not register them. If that is the case, repairing the Library should resolve the issue. This is how you can do it.
- Open your client and go to the upper left corner of the screen. Click on Steam and select settings.
- Once you open the settings window, select downloads and then click on Library Folders.
- That will open a new window that lists the locations where your Steam files are. You can simply use your right click and click on the Repair option.
Once that process is over, it is time to verify the integrity of game files. You can simply follow these three steps to do so:
- Close the settings and go to the library tab
- Go to the properties of the game that is causing the issues
- Open the tab called “Local Files” and click on verify the files option.
That will start the verification process that might last for a couple of minutes, so be patient. The client will find any corrupt files and download replacements.
Fix 6 : Refresh Steam Files
The last fix we would recommend you to try is to refresh the files. If none of the previous methods work, this one definitely should. This process will actually reinstall Steam entirely. However, in order to make sure that it downloads and replaces configuration folders, you might have to delete them first.
You should also bear in mind that this process might take a while and that you should never interrupt it, as it may cause file corruption and make you go through the process from scratch. So, before you start going through this fix, make sure that you won’t be needing the computer. This is how to do it.
- Find your Steam folder.
- Within it, find the directories named Userdata and Steamapps and the file named Steam.exe. Do not delete these. Userdata is there to hold your gameplay information, so don’t touch it. However, you should enter the Steamapps directory and delete the game that is the cause of the issues.
- Delete everything else.
- Reboot your PC
- Open Steam and let it update itself. Give it time to complete the update and everything should work properly once again.
Fix 7: Restart Your Computer
Yes, we know that “turn it off and on again” is already considered a joke when it comes to online advice. However, it usually works. Not every technical difficulty is noticeable by itself. It is possible that there are issues you don’t know about. One of the reasons these might occur is the way Steam operates. Namely, they have a very smart system that will save you some bandwidth and protect files from corruption. The client actually uses 1-megabyte chunks to divide the game data. Once it does that, it will create a manifest with a guide on how these pieces work together.
However, it is not a perfect system. It includes a lot of copying over time. And, sometimes, there could be issues with the process of copying files. So, if an issue comes up, your client might malfunction. When that happens, you might receive the error message informing you of missing file privileges. Restarting your computer might actually fix this issue. And, of course, try not to use programs that could interfere with the updating processes.
Fix 8 : Use the Safe Mode and Delete Previous Downloaded Files
If you have gone through all of these fixes, and you are still experiencing this issue, you might require a bit more of an extreme approach to this problem. This fix is all about letting Steam redo everything. You can also accomplish this by refreshing the installation for Steam, but this way is actually easier. Of course, we will go over the refresh fix as well.
Using safe mode is a smart move whenever you are going through administrative or diagnostic actions. It will stop non-essential software from running in the background, and it will make the process that much easier. There is no reason to worry about the integrity of your computer, as we won’t tamper with any of your system files. Instead, we will just remove the files that are stopping the download due to an error. And this is how to do it.
- The first step is to locate the file’s location and note it down. Go through the steps of the previous fix and write down the location somewhere.
- Start your computer up in safe mode.
- Now that you are in the safe mode, find the file location you wrote down in the first step.
- From that location, go to SteamApps and find the download directory. Simply delete every file in that folder.
- Reboot your computer and use admin privileges to start Steam up. All you have to do now is to verify the integrity of game files.
Download the game, and enjoy.